Refund Policy

Return Process

1. Initiate a Return: Contact our support team at Service@opencube.in within 6 days of delivery to request a return.

2. Return Approval: We will provide return instructions, including the return shipping address or pickup details (if applicable).

3. Ship the Item: Pack the item securely and ship it back to us using the provided instructions. Customers are responsible for return shipping costs unless the product is defective or incorrect.

4. Inspection: Once we receive and inspect the returned item, we will notify you via email or phone about the approval or rejection of your refund.

Refund Process

• Approval: If your return is approved, the refund will be processed to your original payment method within 5-7 business days of approval.

• Processing Time: It may take additional time (typically 5-10 business days) for your bank or credit card company to process and post the refund to your account.

• Non-Approved Returns: If the return does not meet eligibility criteria (e.g., damaged during return or beyond return window), we will notify you and return the item to you at your cost