Terms & Conditions
1. About Our Services
Opencube.in sells open box, unused, and used products sourced from brand-authorized retailers. Our unboxed products are unused, in 100% working condition, with intact internal manufacturing seals, though the outer packaging may have minor damage. We offer delivery across India and accept payments via UPI, net banking, cards, wallets, no-cost EMI, and cash on delivery (COD).
2. Using Our Website
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Eligibility: You must be 18 or older or have guardian consent to use our site or place orders.
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Account Security: Keep your account details confidential. You’re responsible for all activities under your account. Report unauthorized use to service@opencube.in immediately.
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Prohibited Actions: Don’t use our site for illegal activities, provide false information, or disrupt its functionality.
3. Products and Warranties
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Unboxed Products: Unused, like-new items with opened box seals but intact manufacturing seals, in 100% working condition. They come with a brand warranty.
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Used Products: Pre-owned items in good working condition, also backed by a 6-12 month brand warranty, unless stated otherwise.
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Accuracy: We aim to provide accurate product details. Minor variations may occur due to the nature of open box or used items.
4. Orders and Payments
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Ordering: Placing an order is an offer to purchase. We may reject orders due to stock issues or errors.
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Payment Options: We accept UPI, net banking, debit/credit cards, wallets, no-cost EMI (terms apply), and COD (select areas) via RBI-compliant platforms with top security.
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Pricing: Prices are in INR, inclusive of taxes unless specified. We may update prices without notice.
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Processing: Orders are processed within 1-2 business days after payment confirmation.
5. Shipping
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Delivery: We ship across India. Standard delivery takes 3-4 business days; large items (freight-based) take 5-7 days, based on size and location.
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Shipping Costs: Calculated at checkout based on weight, size, and location. Freight charges apply for large items.
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Responsibility: Provide accurate delivery addresses. Inspect items on delivery and report issues within 48 hours.
6. Returns and Refunds
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Return Policy: Return eligible products within 7 days of delivery in original condition (unused for unboxed items, same condition for used items) with all accessories and packaging.
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Process: Contact service@opencube.in to start a return. We inspect returns and notify you of refund approval. Approved refunds are processed to your original payment method within 3-5 business days (bank processing may take 5-10 additional days).
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Non-Returnable: Final sale or custom items are non-returnable unless defective. You cover return shipping for non-defective items.
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Defective Items: We cover return shipping for defective or incorrect items and offer refunds or replacements.